DOMESTIC AND INTERNATIONAL SHIPPING:
We currently only ship within Canada and some points in the USA. (Check with us on your location)
WE ARE NOT ABLE TO DELIVER TO THE FOLLOWING:
Standard P.O Boxes or Residential P.O Boxes in rural areas.
USPS, FEDEX, or any other type of drop boxes.
Freight Forwarding companies.
SHIPPING METHOD AND TIMEFRAME:
Due to the nature of the item, ground shipping will be the only option from our retail / rental and warehouse locations.
Estimated delivery within 4-5 business days.
Your order will be shipped by the carrier that can best meet the delivery timeframe and reasonable cost..
SHIPPING FEE FOR CANADA & Parts of USA:
Free shipping for orders over $99.
$15 shipping fee for orders under $99.
ORDER PROCESSING TIME:
Order processing time is between 1-2 business days and our delivery time varies based on the shipping warehouse and your shipping address.
Orders (Status: On Hold) need to be checked and processed after confirmation.
Customer can only request an order cancellation if we are unable to fulfill and ship your order within 5 business days. You may also cancel your order if your item has not been shipped. Once the item is shipped, your order cannot be cancelled. If the customer refuses the package upon delivery, the customer will be charged for the RETURN shipping.
Once your order has shipped, we will provide you with a tracking number to track your package. A shipment notification, including the tracking information will be sent to your email address when your order is processed and leaves our facility.
The delivery time will depend on your delivery location. You can check the tracking number through the Carrier’s website for your order delivery time. Please note that your tracking information may not be available through the system for up to 72 hours from the time the order is placed.
OTHER SHIPPING ISUESS:
Please contact us via Contact Us form.